- Only those Representatives identified by the Customer may make request to enter the Data Center
- For every visit, a maximum of 3 persons, of whom at least one must be a Representative, may enter the Data Centre at the same time. For security reasons, all visitors (Representatives and accompanying persons) will be requested to show his/her valid ID (or Passport) for verification. He/she will be refused to enter the Data Centre if the required credentials cannot be shown.
- IXSA reserves the right not to allow entrance to the Data Centre if the Data Centre already has too many customers performing works.
- Customer and its Representatives may only enter its licensed area, unless otherwise approved and accompanied by an authorized IXSA representative.
- Customer has full responsibility and liability for all acts or omissions of Representatives and accompanying persons and all such acts or omissions will be attributed to Customer for all purposes, including for the purposes of determining whether Customer has breached this Policy.
- Each Customer must ensure that the Representatives and the accompanying persons do not take any actions that Customer is prohibited from taking under this Policy.
- Customer must provide IXSA with at least (1) one working day prior notice via e-mail any time it intends to access the Data Centre.
- The Representatives must fill in the details for access in the Data Centre Access Form before they enter the Data Centre.
- The Representatives and the accompanying persons must wear their staff ID cards and our visitor cards within the Data Centre.
